Thad Ben Totoro as my broker and throughout the process he articulated all the requirements and guided me with so much enthusiasm. They way he delivered himself made it so easy and quite frankly made my time in finding a car enjoyable and less stressful. As soon as I did find a car I was actually shocked on how fast they worked, literally getting everything approved within days. In regards with communication, the fact that he pro-actively called for every update that was done encapsulates their customer priorities which is second to none. I fully recommend FIDO Finance especially with Ben. The level of professionalism with a touch of the humanistic approach made the customer service feel like talking to a friend throughout the whole process.